COOKIES POLICY

PT Global Trade Connect
Email: sales@indogtc.com
Address: Revenue Tower Lantai 25, Kawasan District 8, SCBD Lot 13, Jl. Jenderal Sudirman Kav. 52-53 Jakarta 12190
Created: 14 November 2025
Last Updated: 14 November 2025

1. Use of Cookies and Tracking Technologies
PT Global Trade Connect (“GTC”, “we”, “us”, “our”) uses cookies and similar tracking technologies on our website and digital services (including live chat) to ensure functionality, improve performance, personalize your experience, and understand how users interact with our content.
These technologies may be used to:
enable proper operation of our website and webchat;
remember your login details, preferences, and settings;
collect analytics and usage statistics;
tailor our services to your needs;
evaluate whether your browsing experience is useful or relevant.

2. What Are Cookies?
A cookie is a small text file stored on your device when you visit a website. Cookies allow the website to recognize your browser during subsequent visits.
Cookies cannot:
retrieve data or files from your computer,
install viruses or malware,
access any information on your device other than what you voluntarily provide.
Cookies may vary by duration:
Session cookies — temporary; deleted once you close your browser.
Preference cookies — store your settings and may last up to 12 months, depending on their function.

3. Tracking Technologies
We may also use tracking software and analytics tools to monitor:
website traffic,
navigation paths,
interaction with the webchat,
engagement with emails and content,
behavior patterns that help improve design, layout, and usability.
This information helps us optimize the performance and user experience of our website and services.

4. Data Collected Through Cookies
Cookies and tracking technologies may collect limited personal data, such as:
IP address,
device information,
browser type,
usage patterns on the website.
We rely on legitimate interest and operational necessity as the legal basis for processing such data, because it is needed to:
understand how the website is used and improve its structure and design;
ensure proper operation of the website and its features;
enhance our services to users;
provide more relevant content based on user behavior.

5. Third-Party Access
All cookies and tracking technologies used on our website are placed by GTC and are not shared with third parties, except with approved sub processors who support the operation of our digital services.
Any sub processor is permitted to process your data only on behalf of GTC and solely for the purpose of providing services to us.
GTC implements appropriate legal, organizational, and technical safeguards to ensure that any shared data is handled securely and in accordance with applicable data protection requirements.

6. Managing and Deleting Cookies
You may delete or disable cookies at any time through your browser settings.
Please note:
If cookies are disabled, certain features of the website may not function properly, and you may be unable to access parts of the site that rely on cookies to operate.
Browser instructions for managing cookies (examples):Chrome: Settings → Privacy and Security → Cookies
Safari: Preferences → Privacy
Firefox: Settings → Privacy & Security
Edge: Settings → Cookies and Site Permissions

7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
The updated version will always include the “Last Updated” date.

8. Contact Information
If you have questions about this Cookie Policy or how we use cookies, please contact:
sales@indogtc.com