PT Global Trade Connect
Email: sales@indogtc.com
Address: Revenue Tower Lantai 25, Kawasan District 8, SCBD Lot 13, Jl. Jenderal Sudirman Kav. 52-53 Jakarta 12190
1. Introduction
PT Global Trade Connect (“Company”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of all individuals whose information we process. This Privacy Policy explains how we collect, use, store, and protect personal data, as well as the rights of data subjects under applicable data protection laws, including GDPR where relevant and local Indonesian data protection regulations.
By interacting with us, using our services, or visiting our websites, you acknowledge that you have read and understood this Policy.
2. Data Controller
PT Global Trade Connect acts as the data controller and determines the purposes and methods of personal data processing.
For any questions regarding your personal data, please contact: sales@indogtc.com
3. Definitions
Personal Data – any information relating to an identified or identifiable individual.
Processing – any operation performed on personal data, including collection, recording, storage, use, disclosure, or erasure.
Data Subject – an individual whose personal data is being processed.
4. Legal Basis for Processing
We process personal data only when a valid legal basis exists, including:
Performance of a contract – to deliver agreed services or fulfill obligations.
Legal obligations – compliance with laws, tax, accounting, and reporting requirements.
Legitimate interests – ensuring business operations, preventing fraud, improving services.
Consent – for marketing communications or other optional activities.
5. Categories of Personal Data We Process
We may process the following categories of personal data:
5.1 Contact and Communication Data
Name
Email address
Phone number
Company information
Used for responding to inquiries, communication and providing services.
5.2 Contractual and Billing Data
Identification details
Address and company details
Payment and invoicing information
Used for contract execution, invoicing, accounting, and legal compliance.
5.3 Recruitment and HR Data
CV/resume
Employment history
Contact information
Used for evaluating candidates and managing employment processes.
5.4 Technical Data
IP address
Cookies
Device and browser information
Logs from our websites and systems
Used for website functionality, analytics, and security.
5.5 Marketing Data
Email address
Preferences
Interaction with marketing materials
Processed only with your explicit consent.
6. Data Retention
Personal data is retained only as long as necessary for the purposes for which it was collected or as required by law.
Typical retention periods:
General correspondence: 5 years
Contracts and related documentation: 10 years after termination
Accounting and tax documents: at least 7 years
Marketing data (based on consent): until consent is withdrawn
After the retention period expires, data is securely deleted or archived as required.
7. Data Sharing and Disclosure
We may share personal data with third parties only when necessary and lawful.
These include:
IT and software service providers
Payment processors
Legal and financial advisers
Delivery and logistics partners
Governmental or regulatory authorities (when required by law)
Third parties acting as data processors must ensure appropriate data protection measures and comply with contractual obligations.
8. International Data Transfers
If personal data is transferred outside Indonesia or to jurisdictions with differing data protection standards, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to protect your information.
9. Data Subject Rights
You have the following rights regarding your personal data:
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent at any time (for consent-based processing)
To exercise any of these rights, please contact: sales@indogtc.com
We will respond within legally required timeframes.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include:
Access control
Encryption where appropriate
Secure infrastructure
Internal security policies and training
However, no method of transmission over the Internet is fully secure. In the event of a data breach, we will notify affected parties and authorities as required by law.
11. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Ensure proper website functionality
Analyze website performance
Enhance user experience
Provide marketing (only with consent)
Details about specific cookies may be found in our Cookie Policy.
12. Processing in the Context of Contracts and Business Operations
We may process and share personal data when necessary for engaging suppliers, partners, contractors, or other business-related cooperation. All parties must comply with data protection obligations.
13. Marketing Communications
We may send you marketing materials—news, offers, service updates—only with your prior consent.
You may unsubscribe at any time via the link in the email or by contacting sales@indogtc.com.
14. Complaints
If you believe your rights have been violated, you may contact us directly or lodge a complaint with the relevant data protection authority in your jurisdiction.
15. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in legislation or our processing practices. The updated version will always be available on our website with the date of the latest revision.